Attributions of the Cards Operations Officer within Marfin Bank (Romania) S.A.:

1. Daily ATM management

• Provides back-up for ATM Management activity;
• Ensures a proper communication in case of incidents with: the ATM supplier, card processor/ outsourcing company, responsible branches, the involved departments from the Bank;

2. Current Activities

• Drafts and/or authorizes, on a daily basis, the files and operations for the transactions associated with the cards issued by MARFIN BANK ROMANIA;
• Drafts and/or authorizes, on a daily basis, the files and operations for the transactions associated with the cards acquired on MARFIN BANK ROMANIA ATMs;
• Solves the settlement processing errors occurred in the daily flow;
• Initiates and monitors procedures of data processing and operations in the cards management core system of (Prime), and also in the Bank's Core Banking System (T24) in order to properly post records of accounts associated with the cards attached to them;
• Performs daily and monthly reconciliation of the transitory accounts used in order to reveal the card operations according with National Bank of Romania and NOSTRO statements received;
• Investigates and corrects the balance differences on the transitory accounts related to card activity;
• Monitors MARFIN BANK ROMANIA's cards activity and operations' registration, including bookkeeping, in strict compliance with Visa Europe, MasterCard, National Bank of Romania and MARFIN BANK ROMANIA regulations.;
• Exchanges and processes files (balances, payments, transactions, applications);
• Drafts and updates the internal procedures related to card activity;
• Drafts and updates the contracts and application forms for the cards issuing;
• Initiates, monitors and solves the charge-backs both on issuing side, as well as on acquiring side;
• Monitors the transactions that exceed preset parameters and for which we receive alerts from the fraud management systems (Visor, Safeguard);
• Update Visa , MasterCard changing request;
• Transmits to the designated company the data base for statement personalization and remittance to the clients;
• Formulates answers for customer complaints regarding card activity, responds to email and telephone complaints received from the clients, branches or through website.

Experience/ Education requirements

• Previous similar experience 2-4 years;
• Finance/Economics/Business graduation.

Other requirements:

• Good knowledge of English language;
• Computer skills;
• Serious, loyal, reliable, flexible, possess developed negotiation skills, is result oriented and is a good team member;
• A good analytical skill, synthetic mind and is willing to invest a lot of time in his/her work.

Benefits:

• Competitive salary package;
• Subscription to a private medical center;
• Lunch tickets.

Company Description

Marfin Popular Bank is the outcome of a triple merger in 2006 of the Banking Groups of Marfin, Egnatia and Laiki that its history goes back to 1901 when it began operations as small savings bank.
Marfin Popular Bank´ s strategic objective is to become a leading player in the field of provision of financial services while at the same time achieving high returns for shareholders.

Presently, the Bank is operating in 10 countries: Cyprus, Greece, United Kingdom, Ukraine, Russia, Romania, Serbia, Estonia, Malta and Gurnsey. It offers services to private individuals, corporate and commercial banking, Private Banking, Treasury, Electronic Banking, Factoring, Financing and Leasing, International Banking Services, Shipping Services, Insurance Services, Stock broking and Capital Management.

The Bank’s assets surpass 43 billion Euros, being the largest bank group in Cyprus and one of the largest in the Hellenic region.

Starting May 2008, Egnatia Bank (Romania) S.A. has changed its name into Marfin Bank (Romania) S.A., determined by the merger of the Banking Groups of Marfin, Egnatia and Laiki, in 2006.

From the year 2000 when entered into the Romanian market as Egnatia Bank (Romania) S.A. through the acquisition of BNP-Dresdner Bank's operations, the Bank has focused to meet customer’s needs offering a wide range of financial services. Through a network of 27 branches and its Leasing subsidiary, Marfin Bank (Romania) S.A. provides modern, tailor-made financial products to medium and large size corporate clients and to affluent and high net-worth individuals.

www.marfinbank.ro